Please be sure to read our refund policy as only issue refunds on merchandise that is out of stock. Since your order is custom printed just for you, we aren’t responsible for refunds or exchanges due to incorrect fit issues or if you simply do not like the product. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page. Just click on the Product Details link to find your best fit!
Order Changes or Cancellation
After your order has been placed we are unable to change or cancel the order as the order is sent directly to our production facilities and goes into production. Please be careful that your order is correct before submitting the order.
At Puckaholics, we are doing our best to ensure product quality and order accuracy. However, it could happen that you receive a damaged item, poor-quality printing or incorrect product. We are human! Thankfully it is rather rare! But, if this happens, we guarantee a 100% satisfaction to all of our customers by offering a free replacement item.
All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email and one of our helpful support staff will organize a reprint.
Since your product is custom printed just for you, we do not take returns. If for some reason your item does not fit, we cannot take it back. However if you are repurchasing the same item we will be able to issue a coupon code for a significant discount toward your repurchase.
Please make sure that:
The product was received in the last 15 days
The product is unwashed, unworn and unused
The product itself or the printing is defective